Finding a better way - the OI BlendLet’s use an energy assessment as an example. Traditionally, a consultant will obtain site temperature and power readings, assess the situation and give recommendations for improvement measures. Typically, there will be one point of contact (most likely management-level) who receives the report. They may not transfer the information it contains effectively with other stakeholders, and once the consultant leaves, so too does their expertise. Now let’s consider training. Traditionally this is completed off-site, it will be non-site specific and aimed at individuals or individual teams with little to no cross-over between subject areas. Duffey & Saull found that failure rate can be expressed in terms of accumulated learning experience of an organisation, and the depth of experience of an individual. When experience is at a minimum, risk is at a maximum. A learning environment in the data centre is therefore imperative, and it must involve every individual from the ground up.
How does this look in practice?
OI leads workshops to teach stakeholders the theory behind their systems and explore how they can be optimised, combining our technical expertise with their detailed site knowledge. Participants from different areas work together to identify an action plan of improvements which they take ownership of.
OI enables better communication and knowledge transfer
A by-product of approaching consultancy through learning in an inclusive and collaborative way, is that it breaks down these contractual boundaries. Teams are more aware of each other, feel empowered to take on the task of optimising their facility, and are more comfortable communicating between the different teams. It also helps knowledge flow more freely between quadrants.
Back to that Blend
OI provides training using an active learning approach, consultancy and a blend of both to empower our clients to optimise their data centres. Our services are tailored to each client and facility.
In 2022, MiCiM acquired Operational Intelligence. Our combined experience and expertise give clients access to two Data Centre professional services who specialize in different fields, combining knowledge and abilities to further enhance each individual entity. Our brands are synonymous with complete Data Centre solutions, through design to project completion and aftercare services. We can lead the industry in engineering expertise from strategic sustainable design development following through to implementation.