An Introduction to Data Centre Risk - Online Course

Course Overview

Operational Intelligence offer the only online course dedicated to assessing and analysing risk in the data centre.

Our team have a wealth of experience related to assessing and solving problems relating to risk in the data centre and this hands-on experience has been used in the creation of the Introduction to Data Centre Risk online course. Students not only benefit from our extensive knowledge in this area, but also from the fact that the course is specifically designed to enable students to use the knowledge imparted to reduce risk in their own environment.




Why Choose an Operational Intelligence Online Course?

Operational Intelligence courses are designed and delivered by professionals with experience of both data centre operations and education. This gives us the ability to fully understand not only the subject matter but also the most effective way to transfer that knowledge to students.

Our background includes decades of designing, operating and analysing data centres; this knowledge has been used to educate hundreds of data centre professionals via our highly respected bespoke in-house training courses. Answering an increasing demand for flexible learning, we have built on this experience to ensure our online courses are of the same high standard and value as our in-house option.


Course Objectives

  • Assess the causes of data centre failures (Infrastructure and Operations)
  • Assess how different variables impact on theoretical concepts
  • Analyse the human element associated with risk
  • Recognise types of system topologies
  • State the relationship between design complexity and desired training
  • Analyse the business context of risk


Who will benefit from our online courses?

Continuous training and professional development are essential in our industry. However, we fully understand that as busy professionals, our students have limited time available for training. OI have created their online courses for anyone involved in the data centre industry to maximise learning whilst minimising time commitment. OI can offer this because of the unique ability of our team to both teach and do.


"A good all round CPD which I am happy to recommend that includes case studies, scenarios, discussion and a test.”
- CIBSE CPD Accreditation Panel

"Very thorough well documented and clear to understand. I highly rate the training"
- Michalis Grigoratos, Executive Director, CBRE


"The course was pitched at an ideal level for an ‘Introduction’, kept me engaged throughout and covered a good spread of topics"
- Paul Cranfield, Partner, VIPA Digital

This course is accredited by CIBSE and can contribute towards your CPD requirements. More here >



For more information and for bulk orders please contact

Terms and conditions

Terms and Conditions

These terms & conditions apply to any online or classroom course supplied by Operational Intelligence Ltd (OI), a company incorporated in England and Wales (registration number 7346224) with registered office at 74 Kelvedon Close, Kingston upon Thames, KT2 5LF. OI develops, distributes and maintains the courses, manages access and provides support where necessary. By ordering a course, you are confirming your agreement to be bound by these Terms and Conditions. OI may update or amend these Terms and Conditions from time to time to comply with law or to meet its changing business requirements without notice to you. Any updates or amendments will be posted on OI’s website.

OI’s privacy notice and contact information is available on their website:



Following receipt of your payment, we hereby grant you a licence to use the purchased course(s). This licence is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

You shall not copy, modify, transmit, distribute or in any way exploit the courses or any other copyrighted materials provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the courses or any other copyrighted materials. The materials are provided without any warranties, whether express or implied, except for those that cannot be excluded under statute. OI tries to ensure that the materials are error free and invites user feedback to correct any inaccuracies and make enhancements to the course material.


Intellectual property

All rights, title and interest in intellectual property rights relating to the courses including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by OI. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same. Nothing that you see or read in the courses may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use without the permission of OI. All other trademarks, trade names etc. in the material belong to their respective owners and any unauthorised use is prohibited.


Access to materials

It is your responsibility to ensure that you meet the system requirements, including compatible hardware (any modern operating system e.g. Windows 7+, Mac OS X+), internet service, any modern web browser with JavaScript and cookies support (Chrome 55+, Firefox 57+, Safari 10+, Edge 15+), and a programme to read pdf files e.g. Adobe Acrobat Reader, prior to purchasing any content. You may incur charges to your internet service provider while you are accessing and/or downloading the course(s). Charges may also be payable to third parties for use of the software necessary to access and/or download the course(s).

You will have access to online courses for a period of 6 months after purchase, unless otherwise specified. After this time frame, OI cannot guarantee that certification or completion will be possible. As such, it is your responsibility to ensure that you complete the content within the allocated time period. You may contact OI to request extensions of time.

OI will use reasonable endeavours to provide a solution to any faults which are reported. If you receive technical advice from OI, no responsibility will be accepted for any problem if you do not ensure that such advice is strictly followed.

OI will take all commercially reasonable steps to provide you with uninterrupted access to the course(s). However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, server downtime, planned maintenance and other related reasons. In order to maintain the quality of courses and materials, improvements or changes to the courses may occur at any time without prior notification in order to ensure that they are up to date and accurate.
Where this is the case, OI will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money.


Pricing and payment

OI uses third party payment providers for online purchases. You agree to provide payment for the course(s) in the stipulated currency and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. OI and the purchaser respectively are responsible for the payment of any fees charged by their own bank or credit card provider in connection with the purchase of the course(s).

OI must receive your payment in full before providing you with access to any online course(s). OI are unable to provide a refund if you fail to complete the content within the allocated time, except at our absolute and sole discretion. OI reserve the right to review and change the pricing of any of their courses (this will not affect courses that have already been purchased).


Cancellation and restriction policy
You may change your mind within fourteen (14) days of purchase, on condition that course materials have not been provided to you, downloaded, streamed or otherwise accessed. If you do wish to cancel, please contact OI via email:
We are unable to provide refunds where your access to the course(s) is inhibited due to insufficient system requirements. In the case where OI has developed bespoke material for the purchaser, OI shall be reimbursed for any costs accrued up to the cancellation date.
OI may restrict your access to the course(s) if you breach these terms, including without limitation:
a) A failure to make any payment due to OI; or
b) Failure to provide accurate information that is necessary for OI to provide the course(s) to you.
In these circumstances, OI will inform you that your access to the course(s) will be restricted.



The exclusions and limitations of liability contained in these terms & conditions do not apply to a party's liability: (i) for fraud or wilful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.

OI are not liable to you in any way for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract or any and all other commercial damages or losses. If the course damages your device or digital content belonging to you and this is caused by OI’s failure to use reasonable care and skill, OI will either repair the damage or pay you compensation, limited to the amount you have paid for the course(s). This excludes damage which you could have avoided by following our advice, e.g. following installation/download instructions, or having in place the minimum system requirements as advised by us.



No relaxation or delay by OI in exercising any right or remedy under these terms & conditions shall operate as waiver of that right or remedy or shall affect its ability to subsequently exercise that right or remedy. Any waiver must be agreed by OI in writing.

These terms & conditions are governed by and construed in accordance with English law; and the courts of England will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with the Agreement.

If any of these terms & conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these terms & conditions shall remain in full force and effect.


July 2018